1. Introduction
MaxYourScore ("we," "us," or "our") operates the website maxyourscore.com and related services (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
We are committed to protecting the privacy of our users, many of whom are students under 18. We comply with the Children's Online Privacy Protection Act (COPPA), the Family Educational Rights and Privacy Act (FERPA), and applicable state privacy laws.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, and password when you create an account.
- Profile Information: School name, grade level, AP subjects of interest, and profile picture (optional).
- Payment Information: When you subscribe to a paid plan, payment processing is handled by Stripe. We do not store your full credit card number on our servers.
- Study Data: Quiz answers, practice exam scores, flashcard progress, video watch history, and AI tutor conversations.
- Communications: Messages you send through our contact form or support channels.
2.2 Information Collected Automatically
- Usage Data: Pages visited, features used, time spent studying, and interaction patterns.
- Device Information: Browser type, operating system, device type, and screen resolution.
- Log Data: IP address, access times, and referring URLs.
- Cookies: We use essential cookies for authentication and session management. See Section 7 for details.
3. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our Service.
- Personalize your learning experience through spaced repetition scheduling, score predictions, and AI tutor interactions.
- Process payments and manage subscriptions.
- Send you important updates about your account, the Service, and study reminders you have opted into.
- Analyze usage patterns to improve our content and platform (in aggregate, anonymized form).
- Respond to support requests and communications.
- Prevent fraud and ensure the security of our Service.
4. How We Share Your Information
We do not sell your personal information. We may share information in the following limited circumstances:
- Service Providers: With trusted third parties that help us operate our Service (e.g., Stripe for payments, Cloudflare for content delivery, Supabase for database hosting). These providers are bound by contractual obligations to protect your data.
- Legal Requirements: If required by law, regulation, or legal process.
- Safety: To protect the rights, property, or safety of MaxYourScore, our users, or others.
- With Your Consent: When you explicitly authorize us to share your information (e.g., leaderboard participation, study room activity).
5. Student Data Protection
We take the privacy of student users seriously. We comply with COPPA and FERPA requirements:
- We do not knowingly collect personal information from children under 13 without parental consent.
- Student educational records are used solely to provide and improve the Service.
- We do not use student data for targeted advertising.
- Parents and eligible students can request access to, correction of, or deletion of their data by contacting us.
6. Data Security
We implement industry-standard security measures including encryption in transit (TLS/SSL), encryption at rest, secure authentication, and regular security audits. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Cookies and Tracking
We use the following types of cookies:
- Essential Cookies: Required for authentication, session management, and security. These cannot be disabled.
- Functional Cookies: Remember your preferences such as theme settings and study preferences.
- Analytics Cookies: Help us understand how users interact with the Service so we can improve it. These are anonymized.
We do not use third-party advertising cookies or trackers.
8. Data Retention
We retain your account data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or compliance purposes. Anonymized, aggregated data may be retained indefinitely for analytics.
9. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data.
- Object to or restrict certain processing of your data.
- Export your data in a portable format.
- Withdraw consent where processing is based on consent.
To exercise any of these rights, contact us at [email protected].
10. Third-Party Services
Our Service integrates with third-party services including Google (for OAuth sign-in), Apple (for OAuth sign-in), Stripe (for payments), and Anthropic (for AI features). Each service has its own privacy policy, and we encourage you to review them.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
- Email: [email protected]
- Support: maxyourscore.com/contact